Urban innovators with smart city aspirations rely on university knowledge and resources when addressing complex issues. Through access to research and thought leadership on urban challenges, smart cities benefit from partnerships with universities.
When contemplating the need for urban improvement, cities once looked for efficiency gains, cost savings, and incremental, low-risk innovation to enhance local government operations. Today, urban residents demand much more from city leaders. Wicked urban problems such as homelessness, lack of affordable housing, pollution, congestion, inequality, social and digital exclusion, and environmental threats require bold thinking and a new paradigm in public sector innovation - made possible through collaboration with universities.
According to Mikael Edelstam, CEO, Miljostrategi AB, "a collaborative approach works with smart city endeavors. City administrators, universities, businesses, and even citizens themselves have to work together. This allows them to understand one another, draw out competencies and learn via real cases."
At the 2018 Smart City Expo in Barcelona, Spain, universities and research institutes from Austria, Germany, Norway, Spain, and the UK exhibited their involvement and progress in smart city research. The Norwegian University of Stavanger, for example, provides research in support of the EU-sponsored Triangulum project which yields benefits through cooperative development of sustainable energy solutions, e-mobility, cloud computing technology, and a standardized ICT architecture for integration of smart city systems and services. In a panel discussion at the Expo, Hany Fam, EVP, Enterprise Partnerships MasterCard, emphasized the importance to cities of developing a "digestible narrative and thought leadership environment which includes academia."
A good example of thought leadership from academia comes from the University of North Carolina (UNC), which provided smart city analytics in the innovative region known as the Research Triangle. A UNC report presented an in-depth, comparative analysis of four cities in the region: Chapel Hill, Durham, Cary, and Raleigh. UNC researchers "used the CITYKeys metric system, a system developed to evaluate smart city projects in Europe" […] and "results were then compared to each municipality's long-range planning documents to gauge how effectively the city is meeting its stated goals." These cities were recently named among the 25 most innovative cities in the U.S.
Smart city advancement is reminiscent of other eras when revolutions in knowledge, technology, and business models led to major changes in industry, society and urban life. In theory, such revolutions occur in similar patterns and cycles. Now that we are in the early stage of a smart city cycle with a vast array of emerging technologies and innovations, partnerships with universities provide opportunities for urban planners and civic stakeholders.
In addition to technology-driven innovation, universities contribute to smart city planning through research on the societal impact of urban trends and proposed projects for solving urban problems. "A renewed focus on localism, social mobility and skills has led to a growing realization universities play a key role in local development." Universities offer thought leadership needed by decision-makers to understand the risks of smart city policies and decisions. In a paper on smart urbanism, researchers at UvA and the University of Twente said "emphasizing local contingencies […] urges questions such as how smart policies strengthen, weaken or replicate existing patterns of inequality and exclusion."
As described in an EU policy paper on the value of research, "innovation is today recognized as taking place within an ecosystem [ … ] This perspective has wide implications for the institutional and regulatory environment in which research and innovation take place" and underscores the importance of coordinated research "directed toward societal challenges and complex systems."
The OECD asserts there are four main facets of public sector innovation:
Mission-oriented and anticipatory innovation offers the greatest potential for universities to discover urban solutions and clarify the societal impact of urban trends and smart city decisions.
Consider the challenge of designing interoperable networks and platforms for citizen-centric services. Clarifying the advantages of smart city pilot projects versus the soft launch of new services. Monitoring the environment through geoinformatics. Reinventing urban space to improve safety. Evaluating the policy issues of disruptive business models. Researching the mobility implications of on-demand, autonomous vehicles. These are examples of challenges for cities to address in cooperation with universities.
In the Pittsburgh, Pennsylvania metropolitan area, Carnegie Mellon University (CMU) is a recognized leader in researching the most urgent demands in modern cities. CMU's Metro21 Smart Cities Institute serves as an innovation-driven resource that brings together citizens, technologies, urban strategy, and policy to improve quality of life. CMU's multidisciplinary approach involves collaborative research, testing and deployment of smart city solutions. "As a founding member of the MetroLabs Network, CMU works closely with other city-university partnerships to scale effective solutions, accelerate best practices, and advance the understanding of urban science."
Serving as a model of smart city solutions, CMU "is partnering with the City of Pittsburgh, Allegheny County and other government agencies, to incubate a range of technological systems to improve safety, enhance mobility, promote efficiency, and address pollution in the environment." CMU developed and deployed traffic control software enabling automatic adjustment of traffic signals to respond to congestion in real-time and decrease commuting times by 25 per cent. Last year, CMU received the prestigious Le Monde Smart Cities Global Innovation Award in recognition of its innovative traffic signal control system.
In Zaragoza, Spain, the University of Zaragoza (UNIZAR) conducts research on how to apply civic technology to develop and improve public services:
UNIZAR is also involved in e-health research designed to enhance quality of life by integrating e-health services and mobile devices, monitoring vital signs and medication management, and delivering telecare services for patients with chronic diseases.
In Austria, the city of Salzburg relies on its university and research ecosystem to generate knowledge which contributes to smart city development. One of the city's strategic objectives is to establish Salzburg as a city of knowledge. "Knowledge is the most important raw material [ …] and creates and safeguards jobs for the future, ensures innovation and a corresponding quality of life." Salzburg is known worldwide for its geoinformatics competence. The Department of Geoinformatics (Z_GIS) at the University of Salzburg is a well-established centre of research and knowledge generation. Z_GIS conducts basic and applied research and provides technology tools for "landscape and urban analysis, water and environmental management, crisis and conflict prevention in light of sustainable development." Josef Strabl, Head of Department, Z_GIS states that "drivers for progress increasingly emerge from demands in daily life, from societal and environmental issues. […] By connecting technology and methods in the virtual world with real-world problems, the relevance of geoinformatics is established."
City leaders, urban innovators and university researchers are taking an active role in confronting challenges which, in the recent past, were addressed by national governments. Through collaboration with universities, smart cities have opportunities to look beyond incremental changes and take pioneering steps toward creating urban innovation ecosystems, understanding smart city alternatives, and developing innovative and equitable urban solutions to enable high quality of life.
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